Personal Logger PERSREC

Record all your calls directly to your PC. With the Personal Call Logger, you can record some or all your conversations directly to your computer via a USB Port. Time and Date stamp important converstations anytime with this device.

System Requirements

Operating System:
Windows VISTA (with special download we can provide), Windows XP, 2003, 2000, ME, 98SE, NT4.0 or later Upgrading to the latest version of Direct-X from www.microsoft.com/directx is recommended.

Processor:
233MHz P-III or faster with CD drive.

Microphone Jack:
This jack is marked MIC and is colored pink on most PCs. Check your Windows audio control panel settings to ensure that the microphone is enabled.

Caller ID:
Caller-ID is not required, but it’s useful for call tracing and Outlook Integration. An outside phone line is required to decode caller-ID. In most areas, caller-ID is a subscription service.

Handset Connection:
A handset connection may be used to record calls on a digital telephone system. Radios or microphones may also be connected.

Quick Setup

1. Select either the handset or line cord “Y” connector and appropriate cable. Note that handsets use smaller plugs than outside lines.
2. Connect the round microphone cable from the logger to the pink MIC jack on your PC.
3. Install the software CD by placing it in your drive. If two CDs were supplied, start with the one marked “PL”.
4. Click on the Personal Logger icon to start the program.
5. Adjust the Voice Activation timeout and level to appropriate values. The default timeout for telephone calls is 20 seconds.
6. The logger automatically separates calls into files with time stamps.
7. Calls may be replayed by opening the Instant Replay Window, or by clicking on the audio files.

To decode caller-ID and trace calls, you’ll need to connect to an outside line. If you’re using a digital PBX, you’ll want the handset connection.

To connect an outside line, insert the RJ-11 “Y” connector (with the large plugs) in a wall jack or in a telephone. Use the cable marked “Phone Line Cable” to connect between the “Y” connector and the audio module. Connect the microphone cable to the pink jack on your PC.

If your phone company provides Caller-ID, it is available using an outside line connection only.

Handset Connection
A handset connection is used to connect to a digital PBX or multi-line phone.

Handset plugs are smaller than outside line plugs, so a special cable and adapter provided.

Software Installation 

Insert the disc marked “PL” in your CD-ROM drive. The program will ask for a destination directory. We recommend you install the program in “standard” mode.

Ensure that hard disk space is available for recording. Each second of recording uses 8Kbytes of disk space. Each gigabyte stores 34 hours of recordings.

After installation, restart your PC. Then start the Personal Call Recorder by clicking the “DLI” icon. The main screen appears:

Checking the Sound Levels
To set up your logger, take your phone off hook to activate the recorder. The Level Indicator should look like this: 

If the Level Indicator doesn’t move, your MIC jack may not be enabled. Use the Windows control panel to enable it.

Adjusting the Sound Activation level
The recorder is a voice activated ('VOX') application. It listens for sound, records a file, and stops recording after detecting silence.

The sound activation trigger level is adjustable. The small arrowhead under the level meter is the trigger level.

Recording starts whenever the sound level moves to the right of the arrowhead. This trigger level can be adjusted using the “sensitivity” slider bar in the lower right corner of the program. With your phone on-hook, set this trigger level slightly to the right of the level meter.

Recording continues until a specified period of silence is detected. Adjust this period using the “Timeout” setting in the lower-right corner.

Setting the timeout too short will break a call into several smaller files. Setting it too long will cause concurrent calls to nest in the same file. Start with the suggestions below, then adjust the timeout to your liking:

Equalizing Call Volumes
The recorder can adjust calls to approximately the same volume. This process is called “normalizing”. To enable this, click Normalize Calls in the Preferences menu.

On outside lines, a difference in volume between the calling and called party is normal. If this is objectionable, switch to a handset connection.

Outlook Integration

Using Caller-ID, the recorder will automatically enter the caller’s number in Microsoft Outlook. To enable this feature, first stop recording, then click Preferences, under the recording menu. Check both “I have Caller-ID” and “Enable Outlook Lookup” in the preferences menu.

Saving Notes with Calls
Open the Instant Playback Window and highlight the current call to save notes while recording. You may cut-and-paste information (such as critical order information or contact information) from other applications into the notes field.

Notes are stored safely inside the recording file.

Storing Recording Files
The recording storage location can be changed. To change it, first click the STOP button. Then click the Browse button to select a directory:

Select a new folder and press OK.

Note: Recordings are grouped in daily folders underneath this:

Instant Replay 
Select Show the Instant Replay Window from the View menu to play calls. Select a call first, then use the shortcut buttons to control play, email, and export files.